URL:bestofboth.fr

Best of Both :
COSY CASA BEST OF BOTH
93, Chemin du Châtelard
01220 Divonne-les-Bains
reception@bestofboth.fr
04 50 20 90 00
TVA FR49954097218
SIRET 95409721800018
954 097 218 R.C.S. Montpellier
Capital social : 500 000€

Goal of the website: Promotion of the hotel

Publication manager, legal representative: Julien Amarger

Editorial manager: Julien Amarger

Web master and design, revision, art direction: Agence 4Beez – Agence de communication

Photography :@Elodieleneveu

This website presents:

● Informative content

● An online data collection

Data protection act: the site has been registered with the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: reception@bestofboth.fr

Disputes – Mediation
In accordance with Articles L.612-1 and following of the French Consumer Code, you have the option of using a conventional mediation procedure or any other alternative dispute resolution method.
Our establishment is a member of UMIH (Union of Hospitality Trades and Industries), which itself is affiliated with the Tourism and Travel Mediation service (MTV).
Therefore, in the event of a dispute that remains unresolved after contacting our customer service, you may refer the matter free of charge to the Tourism and Travel Mediator at:
Médiation Tourisme et Voyage
BP 80 303 – 75823 Paris Cedex 17
Website: www.mtv.travel or www.service-public.fr
Please note that mediation can only be initiated after submitting a written complaint to our establishment, and if no satisfactory response is received within 60 days.

Right of withdrawal
In accordance with Article L 221-28 of the French Consumer Code, the customer does not have the right of withdrawal for catering services, and has a right of withdrawal 48 hours prior to arrival at the accommodation.

Right to object to telephone canvassing (Bloctel)
In accordance with Article L.223-2 of the French Consumer Code, when we collect your telephone contact information, you are informed of your right to register free of charge on the Bloctel telephone canvassing opt-out list (www.bloctel.gouv.fr ).

General Terms and Conditions
Attached are our General Terms and Conditions of Sale applicable to MICE clients, which we invite you to consult for any additional information : https://bestofboth.fr/wp-content/uploads/2025/08/CGV-BoB.pdf